Returns & Exchanges
At Red Aspen, we want you to love your beauty products, which is why we offer a 30-day satisfaction guarantee on all eligible items. If you are not completely satisfied with your purchase, we are here to help you facilitate a smooth return or exchange.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.
- 2.Print Your Label
Once your request is approved, download and print the prepaid shipping label provided via email and securely package your items.
- 3.Ship the Package
Drop off your return package at any authorized carrier location, ensuring the tracking information is retained for your records.
- 4.Receive Your Refund
After our warehouse inspects and processes your return, a refund will be issued to your original payment method within 7-10 business days.